Returns & Refunds

We want you to love your decor. Return most items within 30 days of delivery for a refund.

Eligibility

• Item must be in original condition and packaging
• Custom-sized and made-to-order items may be final sale (noted on the product page)

How to Start a Return

Email info@springfielddecorating.com with your order number. We respond within one business day.

Damaged Items

Send photos within 48 hours of delivery for a free replacement or full refund.

Refund Processing

Refunds are processed within 5–7 business days of receiving your return.